The Vehicle Title Clerk is responsible for accurately processing vehicle titles and registrations in compliance with state and federal regulations. This role ensures timely submission of title documents, lien recordings, and coordination with customers, lenders, and motor vehicle agencies. Accuracy, organization, and attention to detail are critical to success in this position.
Process vehicle titles, registrations, and license plates in accordance with state DMV requirements
Prepare and submit title applications, lien recordings, releases, and transfers
Verify vehicle information, including VINs, odometer disclosures, and ownership documentation
Ensure proper completion and filing of sales documents, tax forms, and fees
Track title status and follow up on pending or rejected applications
Communicate with customers, lenders, and DMV offices regarding title issues or discrepancies
Maintain accurate and organized title records (electronic and paper files)
Ensure compliance with state, federal, and company policies related to vehicle sales and titling
Assist accounting or sales departments with title-related questions and audits
Resolve title problems, including missing documents, lien issues, or ownership discrepancies
High school diploma or equivalent
Previous experience as a Vehicle Title Clerk , DMV clerk, or similar administrative role preferred
Knowledge of vehicle title and registration processes
Strong attention to detail and organizational skills
Proficiency with Microsoft Office (Excel, Word, Outlook)
Ability to handle confidential information responsibly
Strong communication and customer service skills
Experience with dealership management systems (e.g., CDK, Reynolds & Reynolds, Dealertrack, or similar)
Familiarity with multi-state title processing
Experience working with lienholders and financial institutions
Accuracy and precision
Time management and ability to meet deadlines
Problem-solving skills
Ability to work independently and as part of a team
Adaptability to changing regulations and procedures
Primarily office-based role
Ability to sit for extended periods and use standard office equipment
Occasional lifting of files or documents (up to 15 lbs.)
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