Job Description
Job Description
Job Description
Burrtec is a well established refuse and recycling collection company serving over fifteen municipalities throughout Southern California and employing over 1400 full time employees. Burrtec continues to grow through co. acquisitions and successful bid proposals. Burrtec is a family owned company that firmly believes the key element to our success is knowing how important each employee is in the organization.
We have the following position at our Riverside/Agua Mansa Material Recovery Facility division:
Scale House Operator
Provides a variety of customer service duties by interacting, servicing, and consulting with face-to-face customers as well as via telephone.
SALARY RANGE: $19.75/hour - $20.85/hour
ESSENTIAL DUTIES:
- Understands and follows facility rules and regulations, is able to convey this information to customers, both face to face and on the telephone.
- Logs into the in-house on all necessary terminals to begin the days transactions.
- Controls traffic, using traffic control lights.
- Counts and record daily cash on opening cash sheet.
- Asks all basic questions from memory to be able to accurately transact a customer (material, unacceptable, jurisdiction).
- Identify various vehicle types and use estimated vehicle weight table to transact deposits on inbound public loads.
- Accurately counts money present by customer for deposit/payment.
- Applies policy on proper cash handling (checking for counterfeit bills).
- Accurately records deposits received in the in-house system.
- Highlights deposit amount on receipt given to customer.
- Accurately makes change.
- Counts change back to customer.
- Accurately identify truck numbers on account customer vehicles.
- Applies and follow all deputy weigh master rules/guidelines.
- Accurately enters weight indicator read outs into the in-house system for Gross and Tare weights.
- Uses correct terminal to scale when transacting customers.
KNOWLEGE, SKILLS, AND ABILITIES:
- Must have a strong face to face customer service orientation coupled with interpersonal skills which demonstrates a strong concern for satisfying the customer.
- Must have good oral and written English communication skills.
- Must have good listening skills and elicit information.
- Ability to establish and maintain an effective, professional, and calm working relationships with customers and co-workers.
- Must be flexible and have ability to handle multiple tasks
- Must be detail oriented and have concern for quality
- Computer Skills and ability to operate a 10-key calculator are required.
- Ability to learn and correctly interpret and apply policies and procedures.
- Ability to accurately count money and calculate change.
TRAINING AND EXPERIENCE:
- Prior experience in the Waste industry is preferred.
PHYSICAL:
- Standing and/or sitting for prolonged periods of time - up to 8 hours or more per day
- Manual dexterity and vision sufficient to operate a personal computer for long periods of time without experiencing abnormal hand, wrist or eye strain.
- Hearing sufficient to understand conversations, both in person and on the telephone
WORKING CONDITIONS:
- Will work in scale house environment and have continuous face-to-face contact with the public/customers.
- Working both indoors and outdoors environment.
- Able to work overtime, weekends and holidays.
We offer competitive wages and an excellent benefits package including 401k and 100% paid medical/dental/life insurance and holidays/vacation/PSL.
Job Tags
Holiday work, Full time, Training, Outdoor, Flexible hours, Weekend work,