Job description
At Wisler Plumbing Heating Cooling and Electric, we’re not just another home services company, we’re a family that values top-notch customer care and an unbeatable workplace culture. If you thrive on helping people, enjoy problem-solving, and want to be part of a team that genuinely supports you, this is the role for you.
What’s in it for You?
Competitive Pay : $17-21 per hour + Bonus & Commission Opportunities
Stable Schedule : Part-time , rotating shift. Looking to hire 2 people to rotate between these shifts. Shift will be either:
Shift 1 : Monday- Friday, 5-9 pm onsite (open to discussing remote options). After 9pm, person will take phone home with them and earn a flat rate per call booked.
Shift 2: Saturday and Sunday, 8am-5pm onsite (open to discussing remote options). After 5pm, person will take phone home with them and earn a flat rate per call booked.
Paid Training & Growth : Hands-on training with clear career advancement opportunities
Extra Perks : Employee Discounts, Volunteer Programs
Why You’ll Love It Here
A Culture That Cares : We prioritize teamwork, respect, and work-life balance.
Stability & Growth : We promote from within and provide clear career paths.
Your New Role
As a Customer Care Representative in Rocky Mount, VA, you will be responsible for the following:
Answer inbound customer calls and book service appointments using scripts.
Make outbound calls to existing clients to schedule routine maintenance.
Accurately enter customer and job details into the system.
Perform quality control calls as needed to ensure customer satisfaction.
Maintain a 90% booking ratio on incoming calls and meet call volume expectations
Assist in dispatch duties
Hiring Expectations: Apply today, complete a quick phone screening, and get ready for an interview with our team to discuss your goals and experience.
Job requirements
Education : High school coursework required.
Experience : No prior experience necessary, we provide paid training!
Skills : Strong communication, attention to detail, and a customer-focused mindset.
Additional Requirements : Must pass a background check and drug test. Tobacco-free candidates are preferred.
Remote option available : This will come with certain stipulations, like a Wi-Fi connection and computer speed verification done by our IT coordinator as well as a requirement for some onsite days.
Wisler Plumbing Heating Cooling and Electric is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment regardless of race, color, religion, gender, gender identity, sexual orientation, national origin, genetics, disability, age, or veteran status.
High school coursework
Strong communication, attention to detail, and a customer-focused mindset.
Must pass a background check and drug test. Tobacco-free candidates are preferred.
...Any information collected there is subject to their terms and privacy notice. Summary Oculus Studios is searching for a Sound Designer to join our Central Audio team! As a Sound Designer on the Oculus Studios Central Audio Team, you will use your creative and...
...experiences of patients and their families. We are seeking an experienced Senior IT Systems Administrator with deep expertise in Okta to lead our identity and access management strategy and strengthen our IT infrastructure. In this role, youll own IT operations, design...
...Job Title Brokerage Coordinator Job Description Summary Job Description About the Role: We are looking for a motivated and detail-oriented individual to join our Multi-Market Advisory Solutions team. This is a great opportunity for someone who is eager to...
...Now Hiring: Small Package Delivery Drivers - Los Angeles, CA Global Expansion Intl is expanding our operations... ...our growing logistics team. Delivery Drivers (Independent Contractors) Job Description: This is a full time job...
...in the world Exposure to a fast-paced environment, including insight into the strategic decision-making process of an innovative biotech Career development training, including application assistance, workshops on scientific writing, internal and external...