Job Description

Customer Relations Officer or Manager- 5 Star Hotel in DongguanThe below is brief intro of our hotelThe G*** 5 star hotel is in Dongguan city, Guangdong Province, about 30 mins from Dongguan, and 30 mins from Shenzhen.“G***” brand is a first-class national brand, creates by S*** International Hotel Management Company Limited. S**** International Hotel Management Company Limited is Vice-president Unit of China Tourism Hotel Industry Association and Administrative Vice-president Unit of Dongguan Tourism Hotel Industry Association, and we been award “2009-2010 The Best Development Potential China Hotel Brand” and “2009-2010Top 10 Most Popular and Firstly-picked Brand Hotel in China” by The Hotels Golden Horse Award of China Hotel.Now we are looking for 1-2 Customer Relations Officers or Manager, for strong candidate, can be manager, only expatriates neededKey Responsibilities* Plan and coordinate the provision of friendly, efficient services to guests* Schedule activities for guests* Plan and coordinate all promotional activities targeting clients* Trace relevant statistics about clientele* Coordinate and supervise all activities for guests* Assist with check-ins / check-outs of clients* Greet Guests upon arrival Assist guests with airline bookings and reconfirmation's* Assist all departments in being receptive to the needs of guests* ssist staff with language and culture* Attend recreation activities when necessary* Plan and conduct group and function rundown meetings* Assist in any other duties when required by the Front Office Manager* Assist with translations (information: guest directory; menus etc.) as required* Provide feedback from Guests to Front Office Manager for actionIf you’re interested in this intern position, may I have your cv and pictures?Please tell me your salary requirement in your email, and send me at least 2 pictures of yourselfIf you have z visa now, please tell me when will it expire(login to view email)Best regardsHR

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