Job Description

Join us at Warrior Insurance as we continue to innovate and deliver exceptional customer experiences. We are seeking an intellectually curious and tech-savvy Business Operations Analyst to join our team.

This role is designed for recent graduates or early-career professionals with coursework, internships, or project experience in business operations, AI, automation, computer science, or business process redesign. You will play a key role in analyzing business operations, identifying opportunities to improve efficiency, and supporting technology-driven transformation initiatives. This is an opportunity to build a foundation, knowledge base and skill set in operational excellence and digital transformation while contributing to meaningful projects that improve both business performance and the customer experience.

DUTIES & RESPONSIBILITIES :

• Analyze and provide input to improve processes by assessing workflows, identifying inefficiencies, and recommending redesigns leveraging automation and digital solutions
• Support the evaluation and implementation of AI-driven tools, data analytics platforms, and process automation solutions
• Conduct research and benchmarking to identify industry best practices, trends in intelligent automation, and innovative approaches
• Gather, organize, and analyze operational data to provide actionable recommendations
• Collaborate with business and technology stakeholders to understand requirements and co-develop improvements
• Prepare reports, process maps, and presentations to communicate insights and recommendations
• Assist in workshops and project discussions, helping teams adapt to new tools and redesigned processes
• Contribute to projects that may evolve rapidly, demonstrating flexibility and persistence when challenges arise
• Stay informed about evolving technology platforms and transformational solutions

QUALIFICATIONS:

• Education: Bachelor's degree in Business, Computer Science, Information Systems, Data Analytics, or a related field
• Experience: 0-2 years of experience; internships, research projects, or coursework related to AI, automation, process redesign, or analytics strongly preferred
• Skills:
• Strong analytical and problem-solving skills
• Ability to work with data to derive actionable insights
• Familiarity with AI concepts, automation tools, or programming languages (Python, SQL, R, or similar) is a plus
• Proficiency with productivity and visualization tools (Excel, PowerPoint, Tableau, Power BI)
• Excellent written and verbal communication skills

Attributes

• Comfortable with change; thrives in dynamic environments and adapts quickly to shifting priorities.
• Resilient and persistent; not easily discouraged and maintains focus when faced with obstacles.
• Willing to learn and embrace new technologies, systems, and business processes.
• Analytical and problem-solving oriented with a structured approach to diagnosing issues and identifying solutions.
• Collaborative mindset with the ability to work well with diverse teams.
• Detail-oriented and committed to delivering accurate, high-quality outputs.

Preferred Risk Insurance Services provides a competitive benefits package to all full-time employees. Following are some of the perks Preferred Risk employees receive:

• Competitive Salaries
• Commitment to your Training & Development
• Medical and Dental
• Telemedicine Benefit
• 401k with a generous company match
• Paid Time Off and Paid Holidays
• Tuition Reimbursement
• Training Programs
• Wellness Program
• Fun company sponsored events
• And so much more!

Estimated Compensation Range: $40,000/year-$70,000/year*

*Published ranges are estimates. Offered compensation will be based on experience, skills, education, certifications, and geographic location. In addition, starting salary may vary by position depending on whether the position is in-office, hybrid or remote.

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