Job Description

Do you like meeting new people and forging new relationships? Is making a difference in your community important to you? Are you looking for an exciting new adventure with a supportive company? You may be a great fit as a new member of Mercury Broadband’s sales team!

Mercury Broadband stands as a prominent provider of high-speed internet and digital phone services. Mercury Broadband provides an innovative solution for reaching rural businesses and homes by combining the expansive capabilities of fiberoptic networks with the extensive coverage, dependable performance, and adaptability of carrier-class wireless technologies.

Position Summary

As a dynamic Outside Sales Representative, you will be the driving force behind the spreading of Mercury Broadband's reliable broadband services to potential customers. Get ready for an engaging adventure where you’ll embark on visiting neighborhoods within our service areas, cultivating new relationships, and helping spread the word about Mercury’s reliable internet services. This is an opportunity to combine your passion for relationship-building skills, making a difference with the joy of bringing top-notch tech solutions to your community, all while enjoying the thrill of a truly rewarding journey.

Position Type: Full-time with benefits

Location: Grand Rapids Center Region

Compensation: 35k Base Salary with average commissions 10-20k, use of a company vehicle for work, and cell phone reimbursement.

Benefits: Health, vision and dental basic insurance, STD, LTD, 401k, paid time off, paid holidays

Key Responsibilities:

• In-Person Sales - Conduct visits to residential properties within designated territories to introduce and sell our internet services (Door to Door).
• Customer Experience - Ensure a positive customer experience from the initial contact, address customer concerns, and recommend the best products needed for each customer.
• Customer Engagement - Approach potential customers with professionalism, enthusiasm, and a friendly demeanor, engaging in meaningful conversations to understand their internet needs and preferences.
• Sales Presentations - Deliver persuasive sales presentations that highlight the advantages of our internet services, addressing customer inquiries and objections while promoting the benefits of our offerings.
• Documentation - Accurately complete all required paperwork, including sales agreements, customer contracts, and any other necessary documentation.
• Accountability - Report activity and progress through Customer Relationship Management (CRM) tool on provided tablet.
• Performance - Meet assigned goals monthly to grow your market.

Skills and Requirements:

• Proven customer facing experience (Retail Sales, Wireless, Telecom, etc.)
• Flexible schedule that allows for evenings and weekends as needed.
• Ability to present product offers and explain services to potential customers.
• At least 21 years of age with a clean driving record

Education Requirements: High school or equivalent

Mercury Broadband is committed to a diverse and inclusive workplace. Mercury is an equal opportunity employer and does not discriminate based on race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please contact Human Resources

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