Job Description

Job Title: Takeout Manager

Reports To: Executive Chef, Director of operations.

Direct Reports: All line cooks & counter staff.

Leader needed for new concept in Nashville - a slice shop, from Roberta’s. 

We are looking for a dynamic individual who is able to seamlessly move between front and back of house operations in a blended concept environment, where customer service is paramount, while not sacrificing quality of product served, and maintaining ownership over the physical space. Vibe curation is also a must. 

QUALIFICATIONS:

• Thrives while guiding multiple tasks simultaneously
• Strong leadership skills and a natural team builder
• Ability to work in all areas of the restaurant, FOH and BOH
• Demonstrates innate sense of hospitality
• Robust adult beverage management experience
• Professional and productive communication skills
• Food Handlers Certificate that meets local requirements
• Loves coaching and mentoring their team

DUTIES & RESPONSIBILITIES INCLUDE

• Ensure that all guests receive warm and welcoming hospitality and that the Roberta’s team is exceeding expectations at all times.
• Scheduling both FOH and BOH staff for takeout area within the Arcade
• Co-ordination with delivery platforms to ensure menu is always correctly displayed - prices, 86’d items, accurate timelines for delivery.
• Understand costing, pricing, and sales goals for the restaurant & take-out business

• Serving as a mentor for newer members of staff and encouraging them to grow within the company.
• Maintaining Roberta’s standards of cleanliness and quality throughout the restaurant.
• Occasionally participating in offsite events particular to the takeout concept. 
• Keeping labour costs for the restaurant below 22%.
• Closing out Toast POS & accurately report the data to Leadership via EOD emails
• Handle dough, mozzarella and all mise en place production. 

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